Terms & Conditions
Effective Date: May 11, 2026
Business Name: EYEQ LENS LLC d/b/a PYNCHED
Phone: 786-928-6348
Address: 6422 Barry Dr, Jacksonville, FL 32208
Website: https://pynched.com
Email: Team@pynched.com
1. Agreement to Terms
These Terms & Conditions govern your use of PYNCHED’s website, forms, communications, services, and SMS messaging program.
By using our website, submitting a form, booking a call, communicating with us, or opting in to receive text messages, you agree to these Terms & Conditions.
2. Business Identity
EYEQ LENS LLC d/b/a PYNCHED provides lead response and growth support solutions for businesses, including AI phone answering, missed-call text back, chat and SMS follow-up, CRM and pipeline setup, lead management, appointment support, and managed growth support.
When you opt in to receive messages from PYNCHED, you may receive non-marketing text messages related to appointment scheduling, service inquiries, lead follow-up, missed-call responses, discovery call reminders, customer support updates, and account-related communications.
3. SMS Consent
By providing your phone number and submitting a form, booking an appointment, calling us, or otherwise requesting communication, you consent to receive non-marketing SMS/text messages from EYEQ LENS LLC d/b/a PYNCHED.
Consent is not a condition of purchase.
Message frequency may vary. Message and data rates may apply.
4. Opt-Out and Support Mechanisms
You can cancel the SMS service at any time. Just text “STOP” to 786-928-6348. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again. If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at [Insert Support Email] or 786-928-6348.
5. Carrier Liability
Carriers are not liable for delayed or undelivered messages.
6. Message Frequency and Rates
As always, message and data rates may apply for any messages sent to you from us and to us from you. You will receive message frequency that varies based on your interaction with PYNCHED, including appointment scheduling, service inquiries, missed-call responses, customer support updates, and related business communications. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
7. Privacy Policy
If you have any questions regarding privacy, please read our privacy policy: [https://pynched.com/privacy-policy/}
8. Acceptable Use
You agree not to misuse PYNCHED’s website, forms, communication tools, or services. You agree not to submit false information, interfere with our systems, attempt unauthorized access, or use our services for unlawful purposes.
9. No Guarantee of Results
PYNCHED may provide tools, systems, and support designed to help businesses improve lead response, follow-up, appointment handling, and communication workflows.
PYNCHED does not guarantee specific revenue, sales, lead volume, customer bookings, search rankings, profits, or business outcomes.
10. Service Information
Information on our website or in our communications is provided for general business purposes. Specific services, pricing, features, and availability may be confirmed during a consultation, proposal, invoice, service agreement, checkout page, or written agreement.
11. Payments and Billing
If you purchase services from PYNCHED, payment terms, setup fees, recurring fees, cancellation rules, and service details may be outlined in a separate invoice, service agreement, proposal, checkout page, or written agreement.
12. Intellectual Property
All website content, branding, graphics, text, service descriptions, and related materials are owned by or licensed to EYEQ LENS LLC d/b/a PYNCHED unless otherwise stated.
You may not copy, reproduce, modify, distribute, or use PYNCHED materials without written permission.
13. Limitation of Liability
To the fullest extent allowed by law, EYEQ LENS LLC d/b/a PYNCHED is not liable for indirect, incidental, special, consequential, or punitive damages arising from your use of our website, communications, SMS program, or services.
14. Changes to These Terms
PYNCHED may update these Terms & Conditions from time to time. Updates will be posted on this page with a revised effective date.
14. Age Restrictions
You must be 18 years or older to use this SMS Services.
15. Contact Us
If you have questions about these Terms & Conditions, contact us at:
EYEQ LENS LLC d/b/a PYNCHED
Phone: 786-928-6348
Email: Team@pynched.com
Address: 6422 Barry Dr, Jacksonville, FL 32208